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FROM FIRST ENQUIRY TO THE NEXT VISIT

Every lead deservesa next step.

Bring vehicle enquiries, test-drive requests and service follow-ups into a clear workflow, with your sales and service teams in control.

Plan a pilot See the workflow

For independent dealers & dealership groups
A focused pilot from Lucidrail.

Incoming request

Is the SUV still available? Can I test-drive it Saturday?

Sample conversation
Lisa · Proposed workflow

Lisa prepares the enquiry and requests an availability check. Your team confirms the vehicle and appointment.

Human review stays in the loop
Illustrative workflow · synthetic example
For the people behind every sale.
01 One workflow to start02 Agreed approval rules03 Measurable outcomes04 A person in control

Your team has a dealership to run. Keep enquiries moving from first contact to a confirmed next step.

THE WORK BETWEEN THE WORK

A reply is the beginning.

A shopper asks about a vehicle. The answer needs current inventory, a clear owner and a follow-up. The service desk needs the same discipline.

01 /

Capture the enquiry

Collect the vehicle or service request, contact details and preferred timing.

02 /

Prepare the next step

Check permitted inventory and scheduling sources. Ask staff when information is missing.

03 /

Confirm and follow through

Record staff-approved appointments and follow-ups. Keep unresolved enquiries visible.

EXPLORE A WORKFLOW

From interested to scheduled.

Explore sales, service and commercial approval examples. Start a pilot with one connected source and one responsible team.

Lucidrail / DealershipsWorkflow preview

Proposed next step

VALUE YOU CAN CHECK

Measure the work.
Then decide.

Agree a baseline before the pilot starts. Track the outcome, the exceptions, and the human effort needed to get there.

A SUGGESTED PILOT METRIC

Enquiries with a confirmed next step

Track response time, attended appointments, unresolved leads and the staff effort required.

Your team owns the deal.

Vehicle availability, discounts, financing, trade-in valuations and repair authorisations stay with your authorised staff.

START WITH ONE WORKFLOW

Make the next
30 days count.

Scope a paid pilot around a real operational problem. Agree the workflow, fees, limits, and success measures before anything goes live.

  • One dealership and one enquiry source
  • One sales or service workflow
  • Staff confirmation of inventory and appointments
  • Weekly review of follow-through and staff time

A proposed 30-day pilot after scope and access are agreed. Integration feasibility is assessed first.

Review your enquiry, then send it directly to Lucidrail. Do not enter customer, tenant or transaction records.

BEFORE WE BEGIN

A few useful
answers.

Does this connect to our DMS or CRM?

We assess your existing systems, permissions and integration options before agreeing scope. This demo does not imply support for a particular DMS or CRM.

Can it quote prices or approve financing?

A pilot can use approved information within agreed limits. Discounts, financing decisions and trade-in commitments remain with authorised staff.

Does it handle both sales and service?

Both are candidate workflows. The first pilot selects one desk and one workflow so the result can be measured.

What does the pilot cost?

We agree a fixed scope, setup fee, monthly service fee, and usage limit before work begins. The pilot is paid; there is no charge to prepare an enquiry.

What happens to my enquiry details?

Reviewing prepares your enquiry locally. Selecting Send to Lucidrail submits it to the contact system at lucidrail.ai. Email and download are optional alternatives. Read the linked privacy policy for data handling.